Shipping and Return Policy

 At Seasons Boutique, we want to ensure your shopping experience is as smooth and enjoyable as possible. Please review our updated shipping and return policy below:

Shipping Information:

  • All US shipping addresses will incur a flat rate fee of $10.00.
  • For domestic purchases, we provide tracking numbers so you can monitor your package's delivery progress. You will receive an email with tracking information when your order is processed.
  • Please allow 2-3 business days for order processing, excluding shipping time.
  • Shipping typically takes 3-5 business days, excluding processing time.
  • Orders are processed in the order they are received.
  • Original shipping fees are non-refundable, and return shipping is the responsibility of the customer.
  • In the event of a lost package in transit, please contact us at shopatseasonsboutique@gmail.com, and we will assist you in filing a claim. Please note that we are not responsible for stolen packages.

Please note we are not responsible for any delays caused by our mail carriers and will not refund shipping charges if USPS or UPS does not meet their guaranteed shipping times. Please contact them directly if your items are not delivered on time.

  • USPS Customer Service: 1-800-275-8777
  • UPS Customer Service: 1-800-742-5877

Return Policy:

We want you to love your purchases! If you need to make a return, please follow these steps:

  1. Email shopatseasonsboutique@gmail.com to initiate your return. Please include your name and order number.

  2. To be eligible for a return, your item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging.

  3. Include the receipt or proof of purchase with your return.

  4. Returns must be initiated within 30 days of the purchase date, including the time required for shipping.

  5. Ship all returns to the following address:

    Seasons Boutique 200 Outpost Drive North Augusta, SC 29860

  6. You, the customer, are responsible for all shipping fees associated with the return. We are not responsible for lost, stolen, or damaged returns. If possible, email us with a tracking number so we can anticipate your return.

  7. Once we receive your return, please allow up to 5 days for us to process your store credit to your account.

  8. For any return-related questions or concerns, feel free to contact us at shopatseasonsboutique@gmail.com.

Refunds:

At this time, we only issue store credit for returns.

We understand that sizing and fit can vary from brand to brand, and we are here to address any questions or concerns you may have regarding the sizing and fit of an item. Please email us at shopatseasonsboutique@gmail.com for assistance.

Wrong Address Disclaimer:

Please ensure you enter the correct shipping address as the buyer. We are not responsible if a package is returned to us due to an incorrect or undeliverable address.

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